EDUCATION | DESIGN | MINDFULNESS | PLAY
Norman Tran is a learning experience designer
based in Los Angeles.
Working at the intersection of design, education, improvisational theater, and mindfulness, he's created experiences that have transformed
learners of all kinds, such as VC's, CEO's, MBA's
and underprivileged career starters. He has taught
for organizations like Facebook, IDEO, Stanford d.school, Nasdaq Entrepreneurial Center, and Deloitte.
He recently founded Relating Between the Lines, an online school for relational education. Previously, he served as Head of Design at Tradecraft where he taught smart people how to avoid avoidable failures in their careers. Norman has created self-awareness & interpersonal dynamics courses at MissionU, and facilitated Stanford Graduate School of Business' reknowned "Touchy Feely" course.
Let's work together.
PROJECT: Co-Founding RBTL
ROLE: Co-Founder, Chief Product Officer
YEAR: 2020 - 2023
As Co-Founder and Chief Product Officer, I set out to create a modern school for relational education because we all deserve to have healthy relationships regardless of our upbringing. Think Brene Brown meets Stanford d.school. Responsibilities consisted of wearing many hats, spanning brand strategy, messaging, copywriting, art direction, packaging design, UX/UI design, product development, hiring & training, sales, and content development.
PROJECT: Product Design Program Management
ROLE: Head of Design
YEAR: 2018 - 2020
As Head of Design, I was tasked with updating and managing recurring three-month in-person intensives that help professionals break into product design. Responsibilities included curriculum design for technical and soft skills, as well as managing an agency that placed participants in high-growth startup roles for real-world experience.
PROJECT: Online Course Redesign
ROLE: Learning Design / UX Consultant
As a Learning / UX Consultant, I worked with education consultancy Pathstream to improve both the pedagogy as well as the UX experience for the Learn With Facebook (now Meta Blueprint) platform to better provide digital skills for frontline workers. My project focused on improving the "Boost Your Resume" module, where I brought more humanness, personalization, and practical takeaways to the responsive web experience.
PROJECT: Course development: Self-Awareness, Interpersonal Dynamics
ROLE: Emotional Intelligence Program Manager (Employee #5)
YEAR: 2017 - 2018
As the Emotional Intelligence Program Manager (Employee #5), I was tasked with creating a year’s worth of curriculum and collateral for a new hybrid online/in-person college for underserved adults. I developed two classes: Success by Design (self-awareness), and Interpersonal Lab (interpersonal dynamics). Students left rave reviews such as "this class alone was worth moving across the country for."
PROJECT: K12 Design Thinking Playbook
ROLE: Designer In Residence
YEAR: 2016 - 2017
Funded by a grant from Chan Zuckerberg Initiative to accelerate Design Tech High's (d.tech) implementation of new learning models, I was brought in as a Designer in Residence for 8 months to collaborate with the Stanford d.school to (1) improve d.tech's design programming for students; and (2) create various resources to help staff adopt design thinking as a change management process.
PROJECT: End-to-end Design
ROLE: Product Designer
YEAR: 2014 - 2015
Between 2014 and 2015, I designed a variety of key features for Declara, a knowledge-sharing platform, including Sign-Up, Onboarding, Insights & Discussions, Home Feed, B2B Channels, and Content Authoring.
I worked closely with the VP of product, PM's, and engineering across the entire design process, from research to design to prototype to rollout.
Don't be a stranger
Let's talk about education, design, mindfulness, or play.